super7 Terms and Conditions

The following eligibility conditions must be met to participate on the super7 platform:

• The applicant must be 21 years of age or older.
• The member must be eligible to participate in online gaming under the laws of their own jurisdiction.
• Each person may open only one account. Multiple accounts are prohibited and may result in a ban.
• All information provided at registration must be accurate, complete and up to date.
• super7 employees and their immediate family members are not eligible to play on this platform.

super7 may request identity documents or proof of age at any time for age verification purposes. Failure to provide documents may result in the account being suspended.

To create an account on super7, the member must provide a valid mobile number, username and password. The security of the account is entirely the member's responsibility.

• Sharing login credentials with anyone is strictly prohibited.
• Any unauthorised access must be reported to us immediately via live chat.
• Operating an account under another person's name or identity is not permitted.
• Inactive accounts (12 months or more) may be subject to review under super7 policy.

super7 reserves the right to close or suspend any account, particularly if evidence of a breach of these Terms is found.

super7 supports the popular mobile payment methods used in Bangladesh. All transactions are conducted in Taka (BDT).

• Members are encouraged to use the same payment method for both deposits and withdrawals.
• Deposits from third-party accounts are not accepted.
• Identity verification may be required before each withdrawal is processed.
• super7 reserves the right to hold withdrawals in cases of suspicious transactions.
• Before depositing funds, please confirm that you are sending to the correct account number.

super7 provides various bonuses and promotional offers for new and existing members. All bonuses are subject to the following general conditions:

• Welcome Bonus: 200% bonus on the first deposit, up to ৳5,000. Example: a ৳1,000 deposit receives a ৳2,000 bonus, giving a total of ৳3,000.
• A 20x wagering requirement must be met before the bonus can be withdrawn.
• Each bonus may be used once only; claiming the same bonus through multiple accounts is prohibited.
• super7 may change, suspend or cancel any promotional offer without prior notice.
• If bonus abuse is suspected, super7 reserves the right to forfeit the bonus and any related winnings.

All games on super7 are conducted in a fair and transparent manner. The following rules must be followed to ensure fair play:

• The use of any bots, automated software or artificial techniques is completely prohibited.
• Any attempt to hack or manipulate game outcomes will result in the permanent closure of the account.
• Collusion, where multiple members attempt to gain an unfair advantage from a game, is prohibited.
• If a game is interrupted due to a technical issue, super7 may decide to void the bets for that round.
• Abnormally large winnings displayed as a result of a software error will be considered void.

super7 offers games from various trusted software providers, such as PG Soft, Pragmatic Play, JILI, Spribe and many other well-known companies.

The following activities are completely prohibited on the super7 platform and may result in account suspension or permanent closure:

• Using the platform for money laundering or illegal financial transactions.
• Opening or operating an account by providing false information.
• Attempting to gain unfair profit by abusing bonus benefits.
• Unauthorised access to another member's account.
• Attempting to introduce harmful code or viruses into the super7 system or network.
• Spreading false or misleading information about the platform.

The super7 VIP program has 5 levels. A weekly cashback benefit is provided at each level:

• Advancement to a VIP level depends on the member's overall gaming activity.
• Cashback is calculated weekly and credited to the account at a set time.
• super7 reserves the right to change cashback benefits.

super7 firmly believes in responsible gaming. We want all our members to enjoy gaming in a safe and controlled way.

• Members can take a self-exclusion break for a specified period.
• It is possible to set daily, weekly or monthly deposit limits on an account.
• If you experience any gaming problems, contact our 24/7 live chat support immediately.
• For more information on responsible gaming, please visit our Responsible Gaming page.

Online gaming is for entertainment; it is not a source of income. Never spend money beyond your affordable budget.

super7 gives the highest priority to protecting members' personal information. SSL encryption technology is used on our platform.

• Personal information is collected and processed solely for the purpose of providing services.
• Information is not sold or rented to third parties.
• Information may be provided to authorities where required by legal obligation.
• For more information, please see our Privacy Policy.

super7 accepts no liability in the following circumstances:

• A game being interrupted mid-session due to loss of internet connection.
• Damage caused by a fault in the member's own device or software.
• Account damage resulting from third-party access where the member has shared their own login credentials.
• Services being disrupted as a result of changes in government policy.
• Unexpected technical problems beyond super7's control.

In any circumstance, super7's maximum liability is limited to the current balance in the member's account.

A member may close their account at any time. Account closure requests must be submitted via our live chat or email.

• It is recommended to withdraw any remaining balance before closing the account.
• In the event of a breach of these Terms, super7 reserves the right to close the account without prior notice.
• Any remaining valid balance in a closed account will, once verification is complete, be returned in accordance with applicable rules.
• Funds in an account closed on suspicion of money laundering or fraud may be held until the investigation is complete.

If any dispute or complaint arises, please contact our support team first. We are committed to resolving all disputes fairly and promptly.

• Use 24/7 live chat or the email [email protected] to submit a complaint.
• Relevant details (date, time, transaction ID) must be included with the complaint.
• super7 will provide an initial response to a complaint within 7 business days.
• If no agreement is reached between both parties, the matter will be resolved through neutral mediation.

All content on the super7 website — logos, designs, graphics, software, text and other elements — is the intellectual property of super7 or its licensors.

• Reproducing, distributing or modifying any super7 content without written permission is prohibited.
• Viewing and using pages for personal and non-commercial purposes is permitted.
• Game software is subject to the intellectual property rights of the relevant game provider.

Contact us for any questions or clarifications regarding these terms and conditions:

• Live Chat: 24/7 Bengali support — via the live chat option on the website
• Email: [email protected]

super7 is always ready to respond to our members' questions. Our support team speaks Bengali and provides assistance promptly.