super7's Privacy Policy

super7 ("we", "our", or "platform") provides a safe and entertaining online gaming service for players in Bangladesh. This privacy policy explains what kinds of personal information super7 collects about you, why it is collected, and how that information is managed.

This policy applies to all users of super7's website and services. By using our platform, you are considered to have given your consent to the terms described in this privacy policy.

Relevant Definitions

• Personal Information: Any information by which a person can be directly or indirectly identified.
• Processing: The collection, storage, modification, transfer, deletion, or any other use of personal information.
• Data Controller: super7, which determines the purpose and manner of processing your personal information.
• Third Party: Any person or entity other than super7 or you.

If you have any questions about our privacy policy, please contact us directly through the contact details listed below.

super7 may collect your information in the following circumstances:

Information Provided Directly

When you register, log in, or contact us on our platform, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security-related information
• Payment-related information (bKash, Nagad, or Rocket number)
• Identity verification information such as national ID card or passport

Automatically Collected Information

When you visit our platform, certain information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Browsing patterns and page visit times
• Clickstream data and session duration
• Information collected through cookies and similar tracking technologies

Transaction-Related Information

During financial transactions on the platform, information about deposit and withdrawal amounts, payment methods, and the time and date of transactions is collected.

super7 uses your information only for the following legitimate purposes:

Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing and confirming financial transactions
• Managing gaming activities and determining results
• Customer support and resolving complaints

Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Monitoring suspicious transactions and activities
• Assisting in the prevention of money laundering and financial fraud
• Detecting misuse and fraudulent activity

Service Improvement and Personalization

• Customizing the gaming experience according to your preferences
• Providing relevant bonuses and promotional offers
• Analyzing and improving platform performance
• Identifying and resolving technical issues

Communication and Notifications

• Sending important notifications related to transactions
• Sending security alerts and account updates
• Sharing promotional information where you have given consent

super7 generally does not share your personal information with third parties. However, sharing information may be necessary in certain specific circumstances:

Service Provider Partners

We work with trusted third-party service providers who assist in operating our platform. These include payment processors (such as bKash, Nagad, and Rocket), cybersecurity services, and server hosting providers. These partners are given access only to the information necessary for them to provide their specific services, and they are bound by agreements consistent with our privacy policy.

Legal Obligations

In cases involving a court order, government directive, or legal obligation, we may be required to provide information to the relevant authorities. In such cases we will supply only the information legally required.

Business Transfer

In the event of a business merger or acquisition, your information may be transferred to the new entity. In such cases you will be notified in advance, and the new entity will be obligated to ensure the same standard of privacy protection.

Protective Disclosure

Information may be shared with relevant investigative authorities if required to address fraud, illegal activity, or security threats.

super7 has adopted industry-standard security measures to protect your personal information:

Technical Security Measures

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
• Firewall Protection: Advanced firewall and intrusion detection systems
• Data Encryption: Stored information is kept in an encrypted state
• Regular Security Audits: Regular security testing conducted by third-party experts
• Two-Step Verification: Two-factor authentication for sensitive operations

Organizational Security Measures

• Need-based data access policy
• Regular privacy and security training for staff
• Strict internal policies for handling personal information
• Detailed system access log records maintained

While we ensure the highest security measures, no digital system is completely safe. If a security breach occurs, we will notify you immediately and take the necessary corrective steps.

super7 uses cookies and similar tracking technologies to improve your browsing experience.

Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform — stores login sessions and security tokens.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collects platform usage statistics and is used to improve the service.

Cookie Controls

You can control cookies at any time by changing your browser settings. However, disabling essential cookies may prevent some platform features from working correctly. Visit your browser's help section for information on how to change cookie settings in different browsers.

You have the following rights over your personal information:

Right of Access

You may request a copy of the personal information we hold about you at any time. We will provide this information within 30 working days of receiving your request.

Right to Rectification

If there are any errors or omissions in your information, you may request corrections. Many details can be updated directly from your account settings.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, we are obligated to retain information required for legal compliance, security, or fraud prevention for a specified period.

Right to Object to Processing

You may object to the use of your information for marketing communications and withdraw your consent at any time.

Right to Data Portability

You may request your personal information in a structured, commonly used, and machine-readable format.

super7 retains your personal information only for as long as necessary. The retention period may vary depending on the type of data:

Active Account

All account information, transaction records, and gaming history are retained for as long as your account remains active.

Closed Account

Even after an account is closed, certain information must be retained for a defined period due to legal, security, and financial obligations. Transaction and financial records may be kept for an extended period to meet legal requirements.

Marketing Data

If you withdraw your consent to marketing communications, we will immediately stop using your information for that purpose.

Once the retention period is no longer required, your information will be securely deleted or anonymised.

super7 strictly provides services only to individuals aged 21 or older. Our platform does not knowingly collect information from minors or allow them to register.

Age Verification Process

We verify age during the registration process. If we ever become aware that a user is under 21, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

super7 may update this privacy policy from time to time. For any changes, we will take the following steps:

• The new version will be published on this page and the date of the change will be noted.
• For significant changes, a notification will be sent to your registered email.
• You will be given sufficient notice before changes take effect.

Continued use of the platform after changes have been made will be considered your acceptance of the updated privacy policy. We recommend that you review this policy regularly.

This privacy policy was last updated: January 2026.